Let’s create customer value together!

Would you like to have an appointment with an expert who can coach and guide you on how to develop customer value with your  board or management team? Would you like to join other boards and management teams in understanding and developing customer value?

Yes, please contact me
Blog

October 27, 2021

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Pia Rautakorpi

Why it pays off for an Investor to understand Customer Value?

Your primary interest as an investor is to get a maximum return on your investment within your investment strategy. In addition to highly functional teams, brilliant ideas with convincing products and services, different business models, and technological solutions, you should look closely at customers and learn to understand the concept of customer value.

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Coaching

February 23, 2021

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Pia Rautakorpi

HHJ Board tools for customer-led growth 2021/05

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Video

November 15, 2020

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Pia Rautakorpi

Competitive Advantage - What creates value for your customers?

What motivates your customers to buy?

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Blog

July 24, 2020

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Pia Rautakorpi

Three Vital Questions When Building Customer Value

Pillars4CustomerValue creates a transparent customer value flow for boards and management teams. This transparency helps the board to support the CEO and management to effectively propose, communicate and execute strategy. Transparency creates trust for everyone in an organization, and trust strengthens the purpose of a business. And what better foundation could there be for your company than one that creates value for your customers?

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Video

November 22, 2019

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Pia Rautakorpi

Network Event 10/2019 Panostaja Oyj Keynote interview Pia Rautakorpi

Customer value must be viewed from two directions. It is customer’s perception of the value they get from what your offer. Customers weight the benefits and costs they relate to your products and services.

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What more do you want to know?

We want to delve deeper into the concept of customer value and to learn more about it with you, from your perspective as a company. We want to discuss value creation from every possible angle, regularly publishing new blog articles, podcasts, and video clips on the subject.

Which client value-related topic would you like to know more about?
Whose visions and experiences on customer value would you like to learn about?

Tell us what you want to know

Pillars4CustomerValue™

Pillars4CustomerValue™ tool provides your company’s owners, board of directors, and management team transparency and insights into the customer value of your company and your company’s ability to convert the customer value it has created into cash flow.

You will see how customer value turns into cash flow and where the worst bottlenecks for creating value are. Therefore, you will be able to make investments in a more informed way.

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